What a couple of weeks we have had.
In a brilliant move by yours truly, I decided following a recent storm that I was fed up with my satellite dish. Every time there was a major snowstorm or a thunderstorm the dish refused to work.
Just about that time our local cable provider made an offer I felt I couldn’t refuse. It turned out by combining my home phone, my Internet and my television connection, I was going to save some money. Sounded good!
Well, that’s when the fight began, as they say. I agreed to the package and arrangements were made for the changeover.
Visit number one, involved the technician coming in, disconnecting my satellite system and installing the electronic package for updating the Internet, the television and the phone. It all seemed simple enough.
The technician left and I turned on the television and it was working just fine, thank you very much. It did mean scouting out all my favourite channels since the number system is completely different from the satellite system.
Not really unexpected but annoying since there was no printed version of the new channel list available from the cable company. So, as I found my favourites, I would dutifully write them in a little book until I could hopefully commit them to memory.
Then there were the computers… We have the desktop version with a wireless printer along with our personal tablets.
There was no Internet connection! Back came another technician the next day. This young fellow went to work and soon we had the main computer connected. Depart technician.
We went to print some material from the wireless printer and discovered it was not functional. From that point on it went from bad to worse. The telephone help was not helpful. The online guide was of no use.
Enter my granddaughter’s boyfriend. He is computer savvy and had some luck with the iPads which were eventually rebooted and linked. The printer remained a mystery.
After about four days of this nonsense on the chance that our wireless printer was malfunctioning, I unhooked the unit and struggled getting the printer into our local computer store. The young man took a look and after plugging in the unit, success was instant. There was no problem!
Home we went and tried again. No luck!
To make things worse, this time nothing was working including the television. It turns out the cable company was upgrading the system in our subdivision. Another day of no connection with the outside world. Paranoia was setting in quickly!
We were living our life in a post-war environment. No television, no Internet, no phone!
Finally, after days of this nonsense, almost everything is back up and running; however, I still don’t have a useable wireless printer. Help!
Frustrated by the electronic world, Kent can be reached at [email protected].
