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Bars, restaurants now required to keep customer logs for COVID-19 contact tracing

Patrons will also be required to stay in their seats, in both indoor and outdoor areas
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Additional measures for restaurants, bars, and other food/drinks establishments will be put in place by the province as Stage 3 of reopening continues.

In a press release issued today, the Ontario government stated that the following measures will be implemented:

  • All patrons will be required to be seated at all times, in both indoor and outdoor areas, with limited exceptions; and
  • Bars and restaurants (and also tour boat operators) in Ontario will be required to keep client logs for a period of 30 days and to disclose the client logs to the medical officer of health or an inspector under the Health Protection and Promotion Act on request, which will support case and contact tracing.
  • Complementary changes are being made in respect of existing provisions relating to tour operators and tour boat operators.

This is an amendment of O. Reg 364/2: Rules for Areas in Stage 3 and O. Reg 263/20: Rules for Areas in Stage 2, under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020.I

While some businesses have been doing contact tracing voluntarily, the government has now required it under the Health Protection and Promotion Act. 

Toronto and Peel Region both entered Stage 3 on Friday, leaving Windsor-Essex in Stage 2.

Simcoe-Muskoka and Grey-Bruce regions entered Stage 3 on July 17.


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Riley Smith, Community Cares team

About the Author: Riley Smith, Community Cares team

Riley is a Communications Specialist and member of the Village Media Cares Team, whose mission is to create meaningful, long-lasting and positive change in the communities we serve.
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